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Frequently Asked Questions

Need more answers about the QuickBooks Cloud ProAdvisor or
ProAdvisor Programs? Find them here.

1. How do I join the QuickBooks Cloud ProAdvisor Program?

Becoming a Cloud ProAdvisor is simple, because the program is free. Simply sign up for a free account to access the program which automatically grants you access to all program benefits.

2. Is the Cloud ProAdvisor Program free forever, or is it just a trial?

The Cloud ProAdvisor Program membership is not a trial. QuickBooks Online Accountant and other benefits are free as long as you are a program member.

3. What's the difference between the programs?

The biggest difference is that the ProAdvisor Program is a paid program, and the Cloud ProAdvisor Program is free - so ProAdvisor Program members can access both the paid benefits of their program and the free benefits of the Cloud program with ease. However, Cloud ProAdvisor Program members are only able to access the benefits of their free program. All of the following are benefits included in the ProAdvisor Program not available to Cloud ProAdvisor Program members:

  1. Access to the latest version of QuickBooks Accountant Desktop Software ($499.95 value)
  2. QuickBooks Enterprise Solutions
  3. QuickBooks Payroll
  4. Exclusive 30% discounts for yourself and clients on QuickBooks desktop products
  5. Free live webinar training and certification on QuickBooks desktop, QuickBooks Enterprise and QuickBooks Payroll

4. Can I get more information on QuickBooks Online training and certification?

We offer a host of training options to ensure you get the most out of the Cloud ProAdvisor Program and QuickBooks Online.

Training is free to all members, and there's also introductory sessions available to non-members who are interested in learning more about the program before signing up.

Certification: All members of the QuickBooks Cloud ProAdvisor Program are automatically eligible to take the certification exam, after completing the required 7 hours of advanced training.

5. Where can I find the terms and conditions for the QuickBooks Cloud ProAdvisor Program?

The terms and conditions for the QuickBooks Cloud ProAdvisor Program are located here.

Ready? Become a Cloud ProAdvisor Today!

Join the Program

1. How do I join the QuickBooks ProAdvisor Program?

To join the QuickBooks ProAdvisor Program, you must be a financial services professional in public practice with more than 1 paying client... and you must provide at least one of the following to those clients:

  • Accounting services
  • Tax preparation services
  • Bookkeeping services
  • Information technology services

Applying for the QuickBooks ProAdvisor Program
Becoming a ProAdvisor is as simple as buying a membership. After you apply, Intuit will contact you to request that you provide us with verification of your professional status. This can be as simple as faxing or emailing us a copy of your letterhead or business card.

2. What if my practice has multiple partners or employees? Does my membership cover everyone?

For the QuickBooks Cloud ProAdvisor Program:
Membership to the the Cloud ProAdvisor Program is on an individual basis. The QuickBooks Online Certification and all benefits associated with that certification, is tied to the individual who underwent the certification process and may not be transferred to another individual.

For the QuickBooks ProAdvisor Program:
The annual fee for the ProAdvisor program covers membership for one registered individual.

QuickBooks software itself is subject to the QuickBooks Software License Agreement and requires one software license for each user within your practice. Software licenses included in the ProAdvisor membership can only be used for partners or employees of your practice. If your company or firm has multiple offices, you will require a membership for each location.

Also, certification in the Certified QuickBooks ProAdvisor Program extends only to individuals who successfully complete the exam.

3. How can I pay for my membership?

To make membership renewal easier, all ProAdvisor Program memberships are on subscription plans. The two options available are monthly and annual subscriptions.

Monthly subscription: The total cost for the monthly membership is the same as the annual auto-renewal membership; you will be billed monthly for 1/12th of the total cost. After a year, your membership will be renewed, and you'll continue to be billed automatically.

Annual subscription: With this membership, you'll pay for one year of the ProAdvisor program upfront. After a year, your membership will be renewed and you'll be billed automatically - never worry again that your membership may be expiring soon.

If you wish to switch your membership option or cancel your membership at any time, call 1-800-452-9970 to make arrangements with a service representative.

4. How can I renew my membership?

You don't need to. All ProAdvisor memberships are on automatic subscriptions. So you don't need to worry about ever missing a payment or not being on the most recent version of the software.

5. Can I get more information on QuickBooks training and certification?

Certification is available for ProAdvisors looking for advanced training or the the opportunity to distinguish themselves as QuickBooks experts.

About the program
Based on your feedback, we've developed Certified ProAdvisor Programs to help you take advantage of newer, better & more convenient training resources.

Who can take the exam?
All members of the QuickBooks ProAdvisor Program and QuickBooks Cloud ProAdvisor Program are automatically eligible to take certification exams. The certifications available in each program are:

QuickBooks ProAdvisor Program: QuickBooks, QuickBooks Enterprise, QuickBooks Payroll and QuickBooks Online.

QuickBooks Cloud ProAdvisor Program: QuickBooks Online.

6. Why should you complete the Certified ProAdvisor Program?

Once you've successfully completed a certification exam, you will be provided with the 'earned' certification logo to use on your business cards, website and email signature — so you can quickly highlight your expertise for potential clients.

7. Can I use the QuickBooks name in my advertising and sales materials?

QuickBooks ProAdvisors may use the QuickBooks name in advertising, brochures or sales materials. However, ProAdvisors cannot use Intuit Canada's brands in logo form (i.e., as they appear on packaging and other materials). Only plain-text displays of the software names are allowed.

Read more in our Terms & Conditions

8. How long is the ProAdvisor discount valid for?

  • The 30% ProAdvisor discount is available to clients of ProAdvisors who are new QuickBooks customers. The discount can only be applied once, and only on their first purchase of QuickBooks.
  • The discount is valid only for the first year of any QuickBooks or QuickBooks Enterprise subscription.
  • The discount can be applied to the purchase of any QuickBooks Pro, QuickBooks Premier or QuickBooks Enterprise product or subscription which meet the discount criteria. Terms, conditions, and pricing subject to change without notice.

9. Where can I find the terms and conditions for the QuickBooks ProAdvisor Program?

The terms and conditions for the QuickBooks ProAdvisor Program are located here.

Ready? Become a ProAdvisor Today!

Join the Program